Performance & TechnologyPosted on 13.12.2019

Festive period opening hours, invoice and payment dates

If you use the Just Eat delivery service timings are slightly different to the ones shown here. Click HERE to find out more.

Opening on Christmas Day?

Just Eat will show that you are closed from 5am Christmas Day through until 3am Boxing Day, unless you make changes. If you’re planning to open on Christmas Day, 25 December, you’ll need to amend your opening hours in the Partner Centre.

Open on Boxing Day?

You will automatically be shown as open on Boxing Day, 26 December. If you are planning to be closed please update your opening hours through Partner Centre.

Manage your opening hours over the holiday period through Partner Centre:

  1. On Partner Centre, go to ‘Your restaurant’
  2. Click on ‘Opening hours’
  3. Click ‘Edit’ at the top right hand side. This will show all your options.
  4. When you’re happy, click ‘Save’
  5. Check all your changes before you sign out, and remember to go back and log in to change your days after the holidays.

Note: You may find that orders tend to come in a little earlier over the holidays. Typically the hours between 5pm-7pm on 24 and 31 December  see an increase in order numbers.

Please beware aware of these other changes:

We have extended our Call Centre opening hours over the festive period to support you through this busy time of year.

Call centre opening hours:

Tues 24 December - 7am-11pm
Wed 25 December - 3pm-11pm
Thurs 26th December - 7am-2am
Tues 31st December - 7am-11pm
Wednesday 1 January 2020 - 8am-2am

Invoice and payment dates:

Tues 24 December  - invoice will be published
Mon 30 December  - payment will be in your account
Tues 31 December  - Invoice will be published
Fri 3 January  - payment will be in your account