Let us know if you’re changing your opening hours

It’s important to keep your opening hours up-to-date as a courtesy to all your loyal customers.

Update your hours in Partner Centre
Whether you’re closing your restaurant for a period of time, or serving during shorter opening hours, you can update any changes on Partner Centre following these simple steps.

1. Visit partnercentre.co.uk or download the app
2. Once you’ve logged in, go to ‘Restaurant settings’
3. Tap on ‘Opening hours’
4. Tap ‘Edit’ at the top. This will show you all your options. Make sure you untick ‘Closed’ the next time you want to serve these hours
5. If you’re happy, tap ‘Save’

Closing for just a few hours?
If you need to go offline for a short period of time, you can do this through Partner Centre too, following the simple steps below.
(Please note, this feature automatically puts you back online the next day.)

1. Log in to partnercentre.co.uk or download the app
2. Tap on ‘Close for the day’
3. When you’re ready to go back online, log in again and tap on ‘Undo close’

Using an Orderpad?
If you are too busy to take orders, we will suggest whether you would like to take your restaurant offline, cancel accepted orders, or continue taking orders. Or, if you need to let customers know when you're running late, you can let them know through Orderpad.

Alternatively, you can get in touch by calling us on 020 8736 2000.
Taking a few simple steps to make sure everyone’s in the know will help you offer the best possible service and keep your reviews positive.

Please note. The times you set are ordering times and when you will be shown to be open on Just Eat. You may need to factor in preparation time for food for collection. For example, if you want the last collection from your restaurant to be at 10pm and your food takes on average 45 minutes to prepare, you would need to set your collection order time to close at 9.15pm.

If you update your collection hours, this will NOT also update your delivery hours.

When managing your opening and closing hours you also have the opportunity to close your restaurant for the day by ticking the relevant box.
Make sure you double check before tapping ‘Save’ to avoid any mistakes.