Your data security begins with you

At Just Eat Group we take privacy and data security very seriously. We work hard to ensure that we handle data responsibly and in line with all applicable laws.

But some scams are aimed at you, your staff and business directly, and they’re getting harder to spot. Whatever your business, however big or small, you’re likely to be targeted at some point.

Here are some of the ways in which fraudsters might approach you in an attempt to obtain sensitive or private data like your bank account, login details and personal data. 

Phishing

In a typical phishing attack, scammers send fake emails to thousands of people, asking for sensitive information (such as bank details), or containing links to bad websites. A phishing communication might look or sound real - with Just Eat branding or even what appear to be Just Eat employee signatures.

Never
Click any links without checking all the details.

Always
Inspect the sender’s email address and hover over any links in the email body to see where they really go. Make sure that any links direct you to the legitimate websites.

Vishing (voice phishing)

Scammers may call you pretending to be a business or somebody you know, and try to steal personal information like your bank details or addresses. 

Never
Provide sensitive information over the phone without asking for additional verification. The details given could then be used to fully compromise your information. Just Eat will never ask you for your full bank details or anything that can be used to compromise the account.

Always
Ask for additional verifications and try to challenge the caller. If in doubt, hang up and call us on our Just Eat number. Always be mindful of the information you share over the phone.

Smishing (text message phishing)

Scammers may target you with a text messages to your phone. claiming to be from a business or person you know .

Never
Provide sensitive information without verifying the legitimacy of the sender and the body of the text.

Always
Check the sender’s number and if you don’t recognise it, question the legitimacy of the text message and do not reply back.

5 tips to protect against online and phone fraud

• Always be vigilant online. When searching for a company website, make sure it is legitimate. Fake websites often contain telltale signs such as misspellings, wrong branding (e.g: just-eat-uk.co.uk) and colours.
  
  
• Never trust any suspicious communications, regardless of the message’s content or who they claim to be. If you receive a suspicious call, hang up, look for the number of the company on their website, and call them directly to make sure it was a legitimate call and request.
  
  
• Never click on any links or attachments in suspicious emails or text messages.
  
  
• If you believe your information has been compromised, check your details on Partner Centre and reset your Partner Centre password to one that has not been used previously.