Once the change of ownership has been completed, our finance team will be able to calculate any outstanding payments.
The change of ownership will take effect from 11.59pm on the Sunday following the change of ownership date.
If we are notified of the change of ownership after the change of ownership date, the previous owner will receive payment for all orders received up to and including that date.
The new owner will receive payment for all orders received after that date.
The change of ownership will take effect from 11.59pm on the Sunday following the change of ownership date.
If we are notified of the change of ownership after the change of ownership date, the previous owner will receive payment for all orders received up to and including that date.
The new owner will receive payment for all orders received after that date.
We will process the change of ownership once we have received all relevant documents.
From a payment perspective, this will take effect from 11.59pm on the Sunday following this date or, if we receive the completed form after the actual change of ownership date, the first Sunday after we have been notified.
New owner example: If you took over the business on Wednesday 4 May, payments will be allocated to you from Monday 9 May onwards.
Old owner example: If you sold your business on Wednesday 4 May payments will be allocated to you up to and including Sunday 8 May. Payments after this date will go to the new owner.
From a payment perspective, this will take effect from 11.59pm on the Sunday following this date or, if we receive the completed form after the actual change of ownership date, the first Sunday after we have been notified.
New owner example: If you took over the business on Wednesday 4 May, payments will be allocated to you from Monday 9 May onwards.
Old owner example: If you sold your business on Wednesday 4 May payments will be allocated to you up to and including Sunday 8 May. Payments after this date will go to the new owner.
When processing a change of ownership we create a brand new account for the new owner. The reason for this is related to data protection because we can’t grant the new owner access to the previous owner’s financial information.
The cost for a change of ownership is considerably reduced in comparison to the sign-up fee because you already have a Just Eat Orderpad.
The cost for a change of ownership is considerably reduced in comparison to the sign-up fee because you already have a Just Eat Orderpad.
Unfortunately, we cannot waive this fee as this applies to all changes of ownership and is the policy set in place by Just Eat.
This is to support your change of ownership request so that we can verify who the owner is, check their signature, the bank account we will be paying into and the proof of address that they are trading from.
We require these documents to avoid future ownership disputes.
If you’re having problems filling in the documents, please call us on 0203 912 6571 and a member of our team will be happy to assist you over the phone.
Once the new owner’s account goes live, they will receive their first invoice on the following Tuesday.
Invoice periods run weekly from Monday to Sunday. Invoices are sent by email, and are available on Partner Hub and the Just Eat Orderpad on a Tuesday, except for bank holiday when it will be one day later.
Payment will be on a Friday with the exception of Easter and Christmas. We’ll be in touch about any dates that are exceptions nearer the time.
All documents can be sent via post or email.
Postal address:
Just Eat 3rd Floor Imperial Place, IP4 Maxwell Road Borehamwood WD6 1JNEmail address:
The Orderpad remains the property of Just Eat, please leave it in the restaurant for the new owner.